Iogear GUB431 User Manual download pdf (Page 28)

Trouble-Shooting Guide

Q: The USB 2.0 Peripheral Sharing Switch behaves erratically, what can I do to correct this?

A: Disconnect all USB cables from the USB 2.0 Peripheral Sharing Switch then reconnect them.

Q: My printer does not appear in the drop-down menu, what should I do?

A: If your printer does not show up in the drop-down menu after you install the software, try to reinstall

yourprinterdriveagainfollowingtheproceduresprovidedbyyourprinter’susermanual.Afteryounish

reinstalling the printer driver, restart the software and your printer should be listed in the drop-down menu.

Q: My printer’s print monitoring program does not load up or respond and there is an error

message about the print job can not be completed. What should I do to complete the print

job?

A: Disable the “Print function only” in the software, and operates the USB 2.0 Peripheral Sharing Switch by

pressing the buttons to switch between different computers.

Q: The Lock / Unlock function does not work. What should I do?

A: Try to disconnect all USB cables and reconnect them. This will reset the USB 2.0 Peripheral Sharing

Switch.

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Iogear GUB431 User Manual Page 28